Privacy Policy
At RightoPaper, we value your privacy and are committed to protecting your personal information.
Information We Collect
We collect basic personal details such as name, email, phone number, shipping address, and payment information (processed securely by third-party payment gateways). We may also collect non-personal data like browser type and site usage.
Order & Payment - Payment Methods
boAt accepts credit/debit cards, net banking, digital wallets (PhonePe, Amazon Pay), UPI, and Cash on Delivery (COD).Invoice
Requirement: You must have a valid invoice (downloaded from the website or a clear photo of the store receipt) to process any order-related claims or warranties.Returns & ReplacementsDefective
Items: Products that are defective or physically damaged on arrival must be reported within 24 hours of delivery.
Replacement Policy: You can replace a defective unit within 7 days of delivery for a fresh replacement unit.
Verification: All replacements require a boAt team member to check and verify the defect before approval.Warranty GuidelinesStandard
Warranties: Most new boAt products come with a 1-year standard brand warranty.Refurbished
Products: Items labeled as boAt Renewed include a 6-month warranty.Claim
Process: Claims are filed online via the boAt Support Portal by filling out a complaint registration form. If a service center is not available in your area, you will be directed to door-to-door (D2D) replacement.D2D Paid
Services: For out-of-warranty devices, a paid door-to-door repair service is available, which requires upfront payment of diagnosis and repair quotes.Website UseAccount
Guidelines: Users who register on the boAt platform are bound by the boAt User Agreement, which can be updated at any time without prior notice.
Coupon & Coin Rules: E-commerce discount codes and boAt Coins cannot be converted to cash, are non-transferable, and can only be used once.
How We Use Information
Your information is used to:
Process orders and deliveries
Provide customer support
Improve our website and services
Communicate order updates and offers (optional)
Data Sharing & Security
We do not sell your personal information. Data may be shared only with trusted service providers (payment, shipping) or when required by law. We take reasonable steps to protect your data.
Cookies
We use cookies to enhance user experience. You can disable cookies in your browser settings.
Your Rights
You may access, update, or request deletion of your personal information and opt out of marketing communications at any time.
Policy Updates
This policy may be updated occasionally. Changes will be posted on this page.
