Order & Payment - Payment Methods
boAt accepts credit/debit cards, net banking, digital wallets (PhonePe, Amazon Pay), UPI, and Cash on Delivery (COD).Invoice
Requirement: You must have a valid invoice (downloaded from the website or a clear photo of the store receipt) to process any order-related claims or warranties.Returns & ReplacementsDefective
Items: Products that are defective or physically damaged on arrival must be reported within 24 hours of delivery.
Replacement Policy: You can replace a defective unit within 7 days of delivery for a fresh replacement unit.
Verification: All replacements require a boAt team member to check and verify the defect before approval.Warranty GuidelinesStandard
Warranties: Most new boAt products come with a 1-year standard brand warranty.Refurbished
Products: Items labeled as boAt Renewed include a 6-month warranty.Claim
Process: Claims are filed online via the boAt Support Portal by filling out a complaint registration form. If a service center is not available in your area, you will be directed to door-to-door (D2D) replacement.D2D Paid
Services: For out-of-warranty devices, a paid door-to-door repair service is available, which requires upfront payment of diagnosis and repair quotes.Website UseAccount
Guidelines: Users who register on the boAt platform are bound by the boAt User Agreement, which can be updated at any time without prior notice.
Coupon & Coin Rules: E-commerce discount codes and boAt Coins cannot be converted to cash, are non-transferable, and can only be used once.
boAt accepts credit/debit cards, net banking, digital wallets (PhonePe, Amazon Pay), UPI, and Cash on Delivery (COD).Invoice
Requirement: You must have a valid invoice (downloaded from the website or a clear photo of the store receipt) to process any order-related claims or warranties.Returns & ReplacementsDefective
Items: Products that are defective or physically damaged on arrival must be reported within 24 hours of delivery.
Replacement Policy: You can replace a defective unit within 7 days of delivery for a fresh replacement unit.
Verification: All replacements require a boAt team member to check and verify the defect before approval.Warranty GuidelinesStandard
Warranties: Most new boAt products come with a 1-year standard brand warranty.Refurbished
Products: Items labeled as boAt Renewed include a 6-month warranty.Claim
Process: Claims are filed online via the boAt Support Portal by filling out a complaint registration form. If a service center is not available in your area, you will be directed to door-to-door (D2D) replacement.D2D Paid
Services: For out-of-warranty devices, a paid door-to-door repair service is available, which requires upfront payment of diagnosis and repair quotes.Website UseAccount
Guidelines: Users who register on the boAt platform are bound by the boAt User Agreement, which can be updated at any time without prior notice.
Coupon & Coin Rules: E-commerce discount codes and boAt Coins cannot be converted to cash, are non-transferable, and can only be used once.